To whom it may concern, We’re getting back to you regarding your enquiry or after the completion of a project. Thank you for taking a few minutes of your time to participate in the evaluation of the services offered by our platform. Your answers and comments will help to improve our services and better meet your expectations. The processing of the data collection relating to this survey is declared at the CNIL n 2017-86. Data are stored for one year and is intended for the LIGAN-MP platform of the UMR1283 laboratory, part of EGID. In accordance with the revised law on “Computing and freedom” of January 6 1978, any person has the right of access to or the right of correction or deletion of data relating to him/her. If you wish to exercise one of these rights and obtain the information related to you, please contact Stefan Gaget (stefan.gaget@cnrs.fr). Version 2.1 - 2022-03 Introduction Do you work for? * An academic laboratory A private laboratory On your own What is the name of your laboratory and/or research unit? * First name and surname ? What is your professional status? * Unit director Project Manager Professor Doctor Researcher PhD student Engineer Technician Other Other, please specify: How did you find out about our platform? * Our website Search engine Response to a tender A recommendation (by a colleague for instance) Congress / Scientific presentation Congress / Visit to our stand A member of our platform Other Other, please specify: Have you used the services of LIGAN-PM’s platform? Have you used the services of LIGAN-PM’s platform? * Yes No What service(s) did you use? * YesNo YesNo DNA Extraction * DNA Extraction - Yes DNA Extraction - No Next Generation Sequencing * Next Generation Sequencing - Yes Next Generation Sequencing - No NanoString technology * NanoString technology - Yes NanoString technology - No Genotyping * Genotyping - Yes Genotyping - No Micro array analysis * Micro array analysis - Yes Micro array analysis - No Bio-informatic analysis * Bio-informatic analysis - Yes Bio-informatic analysis - No Bio-statistical analysis * Bio-statistical analysis - Yes Bio-statistical analysis - No Other services? Achievement of services (deadlines – results) Deadlines : * YesNoVariableNon applicable YesNoVariableNon applicable The deadlines have been well defined * The deadlines have been well defined - Yes The deadlines have been well defined - No The deadlines have been well defined - Variable The deadlines have been well defined - Non applicable The deadlines have been respected * The deadlines have been respected - Yes The deadlines have been respected - No The deadlines have been respected - Variable The deadlines have been respected - Non applicable The deadlines have been acceptable * The deadlines have been acceptable - Yes The deadlines have been acceptable - No The deadlines have been acceptable - Variable The deadlines have been acceptable - Non applicable I have been informed of the progress and of any problems encountered * I have been informed of the progress and of any problems encountered - Yes I have been informed of the progress and of any problems encountered - No I have been informed of the progress and of any problems encountered - Variable I have been informed of the progress and of any problems encountered - Non applicable How have been the analyses of results? * Variable quality Constant quality Not applicable How have been the quality of results? * In accordance with my expectations Less than my needs Greater than my needs Not applicable In general and regarding to the achievement, how do you feel? * Very satisfied Pretty satisfied Unsatisfied Not at all satisfied Not applicable Any further comments? Commercial offer You have clearly defined your needs and obtained a pricing proposal. This proposition has been : * YesNo YesNo Too expensive * Too expensive - Yes Too expensive - No Competitive * Competitive - Yes Competitive - No Equal to what the competition offers * Equal to what the competition offers - Yes Equal to what the competition offers - No Suitable to the budget that you estimated * Suitable to the budget that you estimated - Yes Suitable to the budget that you estimated - No You asked for a quote because your project requires the competition of three providers * You asked for a quote because your project requires the competition of three providers - Yes You asked for a quote because your project requires the competition of three providers - No You knew that you will not choose our platform * You knew that you will not choose our platform - Yes You knew that you will not choose our platform - No What motivated your decision to go through the LIGAN-PM platform ? Conclusion Would you recommend the LIGAN-PM platform to your colleagues ? * Yes No What is (are) the reason(s)? General remarks on the LIGAN-PM platform ? (positive points, negative points, ...) Soumettre
